Freight Forwarding & Incoterms: Key Terms Explained in Detail

A freight broker is an intermediary who connects shippers with carriers to arrange the transportation of goods. They do not own trucks, vessels, or aircraft—instead, they match cargo that needs to move with available transport capacity. Their main role is to coordinate the movement, negotiate rates, and ensure both sides agree on service terms. This helps shippers find reliable carriers quickly and efficiently.

Freight brokers simplify communication across the logistics chain. They handle paperwork, booking details, and compliance requirements to keep shipments on track. By monitoring market rates and capacity, brokers help shippers secure competitive pricing. They also support carriers by bringing consistent business. This creates a balanced relationship that benefits both parties.

One of the key strengths of a broker is problem-solving. They track shipments, resolve delays, and manage unexpected issues during transit. Brokers serve as a single point of contact, reducing stress for shippers. Their industry knowledge allows them to choose carriers based on performance, route availability, or specialized equipment needs.

Overall, freight brokers play an essential role in keeping freight moving smoothly. They save shippers time, improve cost efficiency, and strengthen reliability across transport networks. By bridging the gap between shippers and carriers, they make logistics faster, more flexible, and easier to manage.